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Will 5G Transform CX? Global Telco Leaders Speak Out [Omdia Report]

The speed and capacity gains of 5G might grab all the headlines, but the dawn of 5G networks has the potential to fundamentally change the way telcos engage with their customers.

This new report from Omdia, based on in-depth interviews with seven executives from global communications service providers (CSPs), looks at the impact of 5G on customer engagement strategies.

Download your copy now to discover why today’s telco leaders believe 5G is redefining CX in the industry. You’ll also learn how they plan to use 5G to:

• Unleash the full power of AI and automation in CX
• Create hyper-personalized, proactive customer experiences
• Deliver channel-less, friction-free customer engagements

Will 5G Transform CX? Global Telco Leaders Speak Out [Omdia Report]